- Payments & Tax
Products & Services
Payments & Tax
NOTICE FOR GREEK CUSTOMERS
We understand that it is not currently possible to pay for international orders from Greece by Visa, Mastercard or PayPal. However, we can accept payments by bank transfer in Euros. Please email us with your order for further instructions.
Which payment methods do you accept?
- Bank Transfer (email for details)
Are payments through your website secure?
Yes! The checkout process is secured by an encrypted SSL connection - look out for the padlock by the address bar of your browser window.
Do you accept bank transfers?
For bulk trade orders we can accept bank transfers - please contact us for UK BACS details or international IBAN/Switfbic. We will dispatch once payments have cleared.
Which currencies do you accept payment in?
We accept GBP only.
You can use the button at the top of our site to display approximate prices in other currencies. However, irrespective of display, payment is always taken in GBP. If you are ordering from outside of the UK then either PayPal or your bank will automatically handle the currency conversion at their applicable rate when you make the payment, and as such your payment may differ slightly from the total displayed on site.
Do you charge sales tax?
Tax is charged on all orders shipped to the UK and EU at the UK VAT rate of 20%. All prices shown on the site are inclusive of this VAT. A VAT invoice will be emailed to you once your order has been paid for. If you are outside of the EU then no tax is charged by us, but you may be liable for import duties on delivery of your goods.
I have an EU VAT number - can I order VAT-free?
Yes. Please register an account on our site, then use the Contact form to send us your VAT number. Once we have confirmed your VAT details we will update your account. Then, when you are logged in all prices shown and charged will be exclusive of VAT.
You need to ensure that in the comments section of every order you put the text:
VAT Exempt Intra EU Sale, VAT Number [YOUR VAT NUMBER]
Without this text we will not be able to process your order accordingly.