Last updated May 2018
This policy details the information we (Rothko and Frost Limited) keep about you, how we use it, how we handle it and your rights.
We promise to:
When you use our website and place an order with us we collect and use information about you:
|Type||What Data It Is||How We Use It|
|Personal||Name, address, telephone number||To process and fulfil orders you place with us.|
|Consent||Yes/No||If you consent to us sending you marketing information, we will send you occasional newsletters to the email address provided.|
|Analytics||Google cookies||Google Analytics cookies provide us with information on how you found our site, how you use it, and general data on where you're from and your demographic. It is anonymised, and we only use it to see how our site is being used and therefore how we can improve it. You can opt out of Google tracking on this page: https://tools.google.com/dlpage/gaoptout/|
|Facebook cookies||These aren't something we actively implement or use, but are worth a mention as these days it's tricky to think about privacy issues without also thinking of Facebook. We have a number of Facebook-provided widgets on the site that allow you to share product details with your Facebook friends. If you are logged in to Facebook when you visit our site then Facebook's cookies may be tracking where you visit, as they do all over the web. We do not see or have access to this data. You can find more info here: https://www.facebook.com/about/privacy/|
Your personal data is stored on the SSL secured European-based servers of our webstore provider.
Analytics and marketing data is stored on the secure servers of our technical partners, which include Google and MailChimp.
We do not store any credit or debit card details, merely a history of the transactions to confirm that payment has been received for an order and for our accounting records.
The only circumstances under which we will share your data are:
We use MailChimp for all of our email marketing. To update your settings and consent for our marketing emails please contact us.
You can contact us on firstname.lastname@example.org to request we delete all personal data we hold about you, or if you have any further questions.